Example
of Kumba District Hospital
with important number of staff
A lot of strategies have been developed by managers to track
staff attendance but in general they have shown a lot of weaknesses. These is
and not the less putting a place Attendance registers. This can’t solve the
problem because
of staff behaviour to record the exact arrival and closing time.
of staff behaviour to record the exact arrival and closing time.
More and more now smart manager relied on IT because of it
liability
Some hospital have experienced it and it has improved the
quality of service and care to patients.
A good example is Kumba District hospital in the south west
region
The management decided to put in place 02 BIOMETRIC PALM
SCANNERS and central server in 2013.
The
system is able to generate a monthly biometric departmental statistic reports
which is a key tool for management and decision making.
The BIOMETRIC PALM SCANNERS has immediately and in a short
time solve the following issues:
-
Ghost staff have been detected
-
Permanency is always insure at the hospital
o
Patients fell more comfortable seen nurses
always around
o
-
Gradually staff are on duty and on time
-
Gradual behaviour change especially when a
system of stick and carrot is in place with PBF
o
Element to calculate monthly performance bonus
o
Extra time recognised and paid accordingly
o
Time lost extracted on bonus
-
Reduction of request for absence because it
would impact on the end of month bonus ( still stick and Carrot)
-
Have been a plus even for General practitioner (GP)
and specialist in that sense that they close at time due and hand over to the GP
on night shift.
-
Improvement on separation of duty between GP and
specialist
What great achieving with little resource
It is just to think out of the box
It is having a sense of transparency and accountability
This
can also be applied in health facilities facing problem of staff indiscipline
or irregularity on duty post
Your comments are welcome
The administrator
Aucun commentaire:
Enregistrer un commentaire